Non-Returnable Items: Due to the perishable nature of flowers and floral arrangements, we are unable to accept returns for items that have been delivered and accepted by the recipient.
Damages and issues Please inspect your order upon reception and contact us immediately if your floral arrangement arrives damaged, defective, or if you receive the wrong item, so that we can evaluate the issue and make an exchange.
Cancellation Policy: Orders may be cancelled up to 24 hours before the scheduled delivery date. Order cancellations made within 24 hours of the delivery date are non-refundable.
Custom Orders: Custom floral arrangements are made to your specifications and are non-refundable. However, if there are any issues with your custom order, please contact us, and we will work with you to resolve this issue.
Contact Us: If you have any questions or concerns regarding this policy or your purchase, please don't hesitate to contact us via phone or email. We are here to assist you in any way we can.
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